Routey SMS Opt-In Workflow
Effective as of June 22, 2026
This page documents how Routefusion employees and authorized internal users opt in to Routey SMS. It is provided so carrier and messaging reviewers can verify the consent workflow for Routefusion Routey SMS.
Program Description
Routey SMS is a private, allowlist-only internal operations messaging program from Routefusion Inc. Messages are sent from +1 (350) 216-8756 by Routefusion Routey, Routefusion's internal AI assistant.
Messages may include task status updates, operational alerts, system health notifications, approval requests, scheduling coordination, report completion notices, and direct responses to user-initiated requests. Routey SMS is not used for marketing, promotions, lead generation, affiliate messaging, or third-party advertising.
Who Can Opt In
Routey SMS is available only to Routefusion employees and authorized internal users. A Routefusion administrator must verify the user and add the mobile number to the Routey SMS allowlist before Routey sends operational messages to that number.
Opt-In Workflow
- A Routefusion administrator gives an eligible internal user the Routey SMS disclosure below in an internal onboarding message, operations document, or direct written instruction.
- The user actively opts in by texting START from their mobile number to +1 (350) 216-8756. This is the only opt-in method for Routey SMS.
- The administrator verifies that the requester is a Routefusion employee or authorized internal user and adds the mobile number to the Routey SMS allowlist.
- Routey records the consent status and sends an opt-in confirmation message. No operational Routey SMS messages are sent before the user is verified, allowlisted, and opted in.
Consent Disclosure Shown Before Opt-In
By opting in to Routey SMS, you agree to receive internal operational SMS messages from Routefusion Routey at +1 (350) 216-8756. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Terms: https://routefusion.com/legal/routey-sms-terms. Privacy: https://routefusion.com/legal/routey-sms-privacy.
Keywords And Confirmation Messages
Opt In
Keywords: START, YES, UNSTOP
Confirmation message: Routefusion Routey: You are now opted in to receive SMS replies and service updates from Routey. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
Opt Out
Keywords: STOP, STOPALL, UNSUBSCRIBE, OPTOUT, REVOKE, CANCEL, END, QUIT
Confirmation message: Routefusion Routey SMS: You have been unsubscribed and will receive no more messages from this number. Reply START to resubscribe.
Help
Keywords: HELP, INFO
Help message: Routefusion Routey SMS: For help, email routey@routefusion.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.
Consent Records
Routefusion may record the mobile number, consent method, timestamp, opt-in or opt-out status, and related message identifiers so Routefusion can confirm that Routey SMS messages are sent only to authorized opted-in users.
Legal Links
Routey SMS Terms: https://routefusion.com/legal/routey-sms-terms
Routey SMS Privacy Policy: https://routefusion.com/legal/routey-sms-privacy